Service Advisor

Bastian Tire; Williamsport (Lycoming County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay plans

Benefits: health, PTO, 401(k) with 2%+

Job summary

Bastian Tire & Auto Centers in Williamsport, PA seeks a Retail Salesperson/Automotive Service Advisor to welcome customers, schedule repairs, and discuss service options. You will clearly communicate repair recommendations and keep customers updated on progress.

Ideal candidates have automotive industry experience (2+ years), strong communication skills, and the ability to lead in a fast-paced shop environment. This role requires physical stamina and US work authorization.

Qualifications

• Automotive industry experience with at least 2 years.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Proactive, solutions-oriented mindset with commitment to exceptional service.
• Must be able to lift and move items up to 50 pounds and stand for extended periods.
• Authorized to work in the United States.

Responsibilities

• Greet customers, schedule appointments, and explain services offered.
• Communicate repair recommendations clearly and keep customers informed on progress.
• Assist customers with vehicle repair needs and updates throughout service.
• Collaborate with technicians to ensure timely completion of work.

Skills

Automotive experience

Communication skills

Team leadership

Proactive problem-solving

Physical stamina

US work authorization

Job description

Overview

As a Retail Salesperson/Automotive Service Advisor, you'll be responsible for assisting customers with their vehicle repair needs. Typical duties include greeting customers, scheduling appointments, and telling them about the types of services our shop offers. You'll update customers and clearly communicate repair recommendations to customers and keep them apprised on the progress of their vehicle repairs.

What You’ll Be Doing

• Automotive industry experience (at least 2 Years)
• Strong communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• A proactive, solutions-oriented mindset with a commitment to exceptional service

What You’ll Bring with You

• Automotive industry experience (at least 2+ Years)
• Strong communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• A proactive, solutions-oriented mindset with a commitment to exceptional service
• Effective communication skills and ability to work well within a team environment.
• Must be able to lift and move work-related items up to 50 pounds, and stand for extended periods of time.
• Must be able to push, pull, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands.
• Must be authorized to work in the United States.

What You’ll Get in Return

You’ll be on the fast track to the future you’ve dreamed about. We are serious about your career growth and provide the support needed to get you where you want to go.

• Competitive pay plans
• Full suite of benefits including health, paid time off, 401(k) with match, and much more.

About Us

At Bastian Tire & Auto Centers, we’re more than just an auto shop—we’re a team that takes pride in our work. If you’re passionate about cars, committed to quality, and looking for a supportive, team-oriented environment, we’d love to hear from you. Join a trusted name in Pennsylvania auto care and tire service and help us continue our legacy of excellence since 1958.