Automotive Service Advisor - Kings Nissan, Kings Auto Mall

Jeff Wyler Automotive Family; Cincinnati (OH); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

401(k)

Employee discounts

Weekly incentives

Descripción de la vacante

Jeff Wyler Kings Nissan in Cincinnati is hiring an Automotive Service Advisor to be the first point of contact for customers seeking service. You will collect vehicle information, provide accurate estimates, and prepare repair orders while explaining services and costs to customers.

Ideal candidates have prior service-advisor experience, strong communication skills, and the ability to upsell service offerings. A valid driver's license is required, and training with Tekion/CDK is a plus.

Formación

• Previous experience as an Automotive Service Advisor is preferred.
• Tekion/CDK experience a PLUS and basic computer skills.
• Must understand automotive service and repair procedures.

Responsabilidades

• Greet customers in a friendly and timely manner.
• Obtain vehicle information to provide customers with accurate estimates.
• Prepare repair orders and explain services and costs to customers.
• Follow up with customers regarding their service visits and status updates.
• Handle customer complaints politely and professionally.
• Identify opportunities to generate additional sales revenue through presentations.

Conocimientos

Customer service experience

Sales skills

Communication skills

Valid driver’s license

Herramientas

Tekion/CDK

Descripción del empleo

JEFF WYLER KINGS NISSAN IS HIRING A SERVICE ADVISOR!Located in Kings Auto Mall9819 Kings Auto Mall RoadCincinnati, OH 45249Join our winning team and see why the Jeff Wyler Automotive Family has been awarded Top Workplaces 8 years in a row!Jeff Wyler Kings Nissan is seeking a driven, customer-focused Automotive Service Advisor to join our winning team. If you thrive in a fast-paced environment, love helping people, and have a passion for the automotive industry, this is your chance to step into a high-energy, high-reward career with unlimited growth potential.You’ll be the go-to expert for our customers, helping them with their service needs, recommending repairs, and ensuring they get back on the road safely. This role isn’t just a job, it’s an opportunity to build lasting relationships, earn competitive pay, and work with a team that truly supports your success.Benefits With Jeff Wyler:Competitive pay with huge earning potentialWeekly IncentivesSupportive Team & ManagementCareer Growth OpportunitiesMedical, dental, vision, 401(k), and Much More!Employee DiscountsResponsibilities:Greet customers in a friendly and timely mannerObtain vehicle information to provide customers with accurate estimatesPrepare repair ordersExplain services and associated costsFollow-up with customers regarding their service visitsHandle customer complaints in a polite and understanding wayUpdate customers on the status of their vehicle repairGenerate additional sales revenue through sales presentationsINDSJMUQualifications:Previous experience as an Automotive Service Advisor preferredTekion/CDK experience a PLUS and basic computer experience requiredMust understand automotive service and repair proceduresPositive attitude and strong communication skillsMust have a valid driver’s licensePre-employment drug screen