Automotive Service Advisor — High Earnings & Growth (Miami)

murgadoautomotive; Miami (FL); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision benefits

Retirement plans

Professional development and training

Growth opportunities across South FL

Modern diagnostic tools and digital V2

Zusammenfassung

Brickell Buick GMC in Miami seeks an experienced Automotive Service Advisor to be the primary customer contact through the service experience. You will guide customers from check-in to hand-off, documenting concerns, coordinating with technicians, and presenting clear recommendations.

Join a high-volume GM dealership with strong earning potential, performance bonuses, and ongoing training for advancement within the Murgado Automotive Group.

Qualifikationen

• Proven experience as Automotive Service Advisor or Service Writer; dealership experience preferred.
• Strong communication and relationship-building skills with customers.
• Comfort presenting and closing on recommended services and repairs.
• Ability to thrive in a fast-paced environment and manage multiple repair orders.
• Solid computer and DMS/service software skills; valid driver's license.

Aufgaben

• Greet customers and create a welcoming first impression.
• Listen carefully, document concerns, and coordinate with technicians.
• Present findings and recommendations in clear, customer-friendly language.
• Generate estimates, secure authorizations, and keep customers updated.
• Manage appointments, follow up on declined work, and deliver vehicles with a polished hand-off.
• Maintain accurate records and contribute to strong CSI scores.

Kenntnisse

Customer service

Communication

Relationship building

Bilingual (English/Spanish)

Attention to detail

Time management

Tools

DMS software

CRM systems

Jobbeschreibung

Brickell Buick GMC in Miami seeks an experienced Automotive Service Advisor to be the primary customer contact through the service experience. You will guide customers from check-in to hand-off, documenting concerns, coordinating with technicians, and presenting clear recommendations.

Join a high-volume GM dealership with strong earning potential, performance bonuses, and ongoing training for advancement within the Murgado Automotive Group.