Service Advisor - Brickell Buick GMC!

Murgado Automotive Group; Miami (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Comprehensive benefits (medical,Dental

Vision, retirement plans

Professional development training

Growth across South Florida stores

Modern digital tools & VIs

Supportive team environment

Brickell location access

Job summary

Murgado Automotive Group is seeking an Automotive Service Advisor for Brickell Buick GMC in Miami. You will serve as the primary customer contact, explain maintenance needs, and guide the service journey from inspection to approved work.

Join a high-volume GM dealership with performance bonuses, comprehensive benefits, and growth opportunities across South Florida stores. Modern tools and a collaborative team environment support your success.

Qualifications

• Proven experience as an Automotive Service Advisor / Service Writer (dealership experience preferred).
• Strong communication and relationship-building skills — you explain technical issues simply and build trust.
• Comfort presenting and closing on recommended services and repairs.
• Ability to thrive in a fast-paced environment and manage multiple repair orders.
• Solid computer and DMS/service software skills.
• Valid driver's license and professional appearance.
• Bilingual (English/Spanish) is a strong plus in our Miami market.

Responsibilities

• Greet customers and create a welcoming first impression.
• Listen carefully, accurately document concerns, and coordinate with technicians.
• Present findings and recommendations in clear, customer-friendly language.
• Generate estimates, secure authorizations, and keep customers updated throughout the process.
• Manage appointments, follow up on declined work, and deliver vehicles with a polished hand-off.
• Maintain accurate records and contribute to strong CSI scores.

Job description

Automotive Service Advisor – Brickell Buick GMC (Miami)
Strong earning potential | Performance bonuses | Benefits | Growth within Murgado Automotive Group

Are you a customer-focused Service Advisor who builds trust, clearly explains recommendations, and consistently turns inspections into approved work? Brickell Buick GMC, part of the Murgado Automotive Group, is looking for an experienced Automotive Service Advisor to join our busy service team in the heart of Miami’s Brickell area.

This is more than a “write-up” role. You’ll be the primary point of contact for our customers, guiding them through every step of the service experience while helping drive department performance in a high-volume GM dealership.

What’s in it for you

• Competitive compensation with strong performance-based earning potential and bonus opportunities
• Comprehensive benefits package including medical, dental, vision, and retirement plans
• Ongoing manufacturer and professional development training to keep your skills sharp and open doors for advancement
• Clear path for growth within the Murgado Automotive Group (multiple South Florida stores)
• Modern tools, digital vehicle inspections, and systems that help you work efficiently
• Supportive team environment where advisors, technicians, and managers collaborate closely
• Convenient Brickell location with access to a steady flow of customers

What you’ll do

• Greet customers and create a welcoming first impression
• Listen carefully, accurately document concerns, and coordinate with technicians
• Present findings and recommendations in clear, customer-friendly language
• Generate estimates, secure authorizations, and keep customers updated throughout the process
• Manage appointments, follow up on declined work, and deliver vehicles with a polished hand-off
• Maintain accurate records and contribute to strong CSI scores

What we’re looking for

• Proven experience as an Automotive Service Advisor / Service Writer (dealership experience preferred)
• Strong communication and relationship-building skills — you explain technical issues simply and build trust
• Comfort presenting and closing on recommended services and repairs
• Ability to thrive in a fast-paced environment and manage multiple repair orders
• Solid computer and DMS/service software skills
• Valid driver’s license and professional appearance
• Bilingual (English/Spanish) is a strong plus in our Miami market

If you take pride in delivering excellent service, enjoy earning based on your results, and want to grow with a well-established automotive group, we’d like to meet you.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.