Automotive Service Advisor - High-Earning, Customer-Focused

Butler Lexus of South Atlanta; Union City (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Butler Lexus of South Atlanta in Union City, GA is seeking an experienced Automotive Service Advisor to guide customers through the repair and maintenance process and advise on service options.

We offer a performance-driven environment with a focus on CSI scores, excellent benefits, and opportunities for career advancement. A valid driver’s license and pass of background checks are required.

Qualifications

• Experience as Automotive Service Advisor is required.
• Proven track record of high CSI score.
• Good computer, customer service, and communication skills.
• Team oriented with a strong work ethic and pays attention to details.
• Valid driver’s license and insurance.
• Must pass pre-employment background check, MVR, and drug screen.

Responsibilities

• Guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, offer special promotions, greet customers, answer questions, follow vehicle status from service bay entry through completion of work, and ensure customers are satisfied.
• Maintain high CSI score.
• Other duties may be assigned.

Skills

Customer service

CSI score

Communication skills

Teamwork

Job description

Butler Lexus of South Atlanta in Union City, GA is seeking an experienced Automotive Service Advisor to guide customers through the repair and maintenance process and advise on service options.

We offer a performance-driven environment with a focus on CSI scores, excellent benefits, and opportunities for career advancement. A valid driver’s license and pass of background checks are required.