Automotive Service Advisor | Growth & Tuition Assistance

Sun Auto Tire & Service; Goodyear (AZ); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 9%

Discounted Services on Personal and IM

Opportunity for Advancement!!!

Job summary

Sun Devil Auto in Phoenix is seeking a Sales and Service Advisor to promote all products and services while adhering to store standards. The role emphasizes delivering accurate quotes, customer-focused service, and effective communication with technicians and customers.

As a family-owned shop, we offer competitive compensation and growth opportunities within the Sun Auto Network, along with a benefits package that supports education, time off, and health coverage.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years old.
• Driver’s license required.
• State Inspector license or ability to obtain within 30 days of hire date.
• Prior Service Advisor experience helpful but not required.
• Ability to work Monday–Saturday.

Responsibilities

• Greet customers in a professional manner in person and on the phone.
• Listen to and document customer concerns; inspect vehicle and reference service history.
• Recommend services based on knowledge and clearly communicate additional recommendations.
• Promote sales of services, parts, and accessories; understand product and service requirements.
• Provide customers with accurate quotes including cost and completion time; give updates throughout the day.
• Process payments, review multi-point inspections, and explain warranties.
• Follow up after service to ensure customer satisfaction and manage returns/parts/warranty tracking.
• Perform other duties as assigned.

Skills

Customer service

Sales experience

Communication skills

Documentation

Education

High School Diploma or equivalent

Job description

Sun Devil Auto in Phoenix is seeking a Sales and Service Advisor to promote all products and services while adhering to store standards. The role emphasizes delivering accurate quotes, customer-focused service, and effective communication with technicians and customers.

As a family-owned shop, we offer competitive compensation and growth opportunities within the Sun Auto Network, along with a benefits package that supports education, time off, and health coverage.