Automotive Service Advisor - Growth & Training Path

Blain's Farm & Fleet; Waggoner (IL); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Short & Long Term Disability

Life Insurance

Identity Theft Protection

Pet Insurance

401(K) with company match

Paid ASE testing and certifications

All major Holidays & Birthday off

Job summary

Blain's Farm & Fleet in Illinois seeks a Service Advisor to perform automotive services while delivering outstanding customer service. You will assist customers in a fast-paced retail setting, using the VAST system to manage work orders and communicate with the service department.

The role includes installing batteries, rotating tires, performing oil changes, and interpreting inspection results. Prior auto repair or retail experience is preferred, with weekend premium pay as described in the

Qualifications

• Excellent communication skills and ability to interact with customers.
• Ability to pass pre-employment drug screening and background checks.
• Proficiency in reading and speaking English.
• Experience in retail or auto service is a plus.

Responsibilities

• Perform automotive services in a timely and efficient manner with quality customer service.
• Assist customers with purchases in a sales-focused environment.
• Use LOF procedures and VAST system to set up work orders and schedule service work.
• Explain work orders and invoices to customers and process payments.
• Balance wheels, install batteries, and assist with tires as needed.
• Conduct oil changes and basic service tasks following safety policies.
• Maintain loss prevention awareness and safety compliance.
• Interpret vehicle inspection results and recommend appropriate services.

Skills

Great communication

Read and speak English

Customer service oriented

Teamwork

Tools

LOF procedures

VAST system

Retail POS system

Job description

Blain's Farm & Fleet in Illinois seeks a Service Advisor to perform automotive services while delivering outstanding customer service. You will assist customers in a fast-paced retail setting, using the VAST system to manage work orders and communicate with the service department.

The role includes installing batteries, rotating tires, performing oil changes, and interpreting inspection results. Prior auto repair or retail experience is preferred, with weekend premium pay as described in the