Automotive Service Advisor — Customer-Centric Auto Care Pro

Blain's Farm & Fleet (Blain Supply, Inc.); Cedar Falls (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401(k) with company match

Paid ASE testing and certifications

Associate discount

Job summary

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services and provide quality customer service. The role includes training to achieve Level I status and working with the service department to ensure efficient operations.

Applicants should have strong communication skills, be able to read/ speak English, and pass pre-employment screenings. This on-site position offers opportunities for growth and a team-oriented environment.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Must read and speak English.
• Ability to effectively communicate with customers and coworkers.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates; set up work orders and schedule service.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Communication skills

English speaking

Job description

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services and provide quality customer service. The role includes training to achieve Level I status and working with the service department to ensure efficient operations.

Applicants should have strong communication skills, be able to read/ speak English, and pass pre-employment screenings. This on-site position offers opportunities for growth and a team-oriented environment.