Automotive Service Advisor — Growth & Training Focus

Tire Pros; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Employee discounts

Training & development

Job summary

Tire Pros in Charlotte, NC is seeking a Service Advisor to advise customers on vehicle service needs and create repair orders. Responsibilities include greeting customers, diagnosing problems, and maintaining the service area. Desired qualifications are a high school diploma, knowledge of sales software, and 2+ years in a retail environment. Joining Tire Pros provides competitive compensation and excellent training opportunities in a friendly work environment.

Qualifications

• High School graduate or comparable vocational training.
• Knowledge of computerized sales and marketing software.
• 2+ years experience in a retail environment.
• Experience as a vehicle mechanic or lubrication technician preferred.

Responsibilities

• Promptly meets and greets customers.
• Creates Repair Order Request detailing service to be performed.
• Obtains customer approval for service.
• Reviews completed repairs with customers and collects payment.
• Maintains cleanliness of showroom.

Skills

Knowledge of computerized sales and marketing software

Knowledge of auto/truck tire maintenance issues

Customer service skills

Education

High School graduate or comparable vocational training

Tools

Mitchell Repair

Activant

All-Data

Job description

Tire Pros in Charlotte, NC is seeking a Service Advisor to advise customers on vehicle service needs and create repair orders. Responsibilities include greeting customers, diagnosing problems, and maintaining the service area. Desired qualifications are a high school diploma, knowledge of sales software, and 2+ years in a retail environment. Joining Tire Pros provides competitive compensation and excellent training opportunities in a friendly work environment.