Automotive Service Advisor - Growth, Training & Benefits

Sonic Automotive, Inc.; Paris (TX); On-site; USD 60,000 - 70,000; Part time

Job summary

Toyota of Paris in Paris, TX, part of Sonic Automotive, is seeking a Service Advisor to schedule service work and upsell necessary maintenance. The role involves greeting customers, preparing estimates, and managing repair timelines to ensure high customer satisfaction.

Ideal candidates will have work authorization in the USA, a valid driver's license, and dealership experience. ASE certification is a plus, with opportunities for growth and comprehensive benefits.

Qualifications

• Authorized to work in the USA and able to provide required documents.
• Two years of experience in a dealership position preferred.
• ASE certification preferred.

Responsibilities

• Schedules service appointments and greets customers in a timely, friendly manner.
• Provides complete and accurate written cost estimates for labor and parts.
• Monitors repair progress and updates customers on changes to estimates or promised times.
• Test-drives the vehicle or refers to the test technician as needed.
• Maintains a customer satisfaction benchmark comparable to the manufacturer or branch average.

Skills

Customer service

Communication

Sales experience

Dealership experience

Job description

Toyota of Paris in Paris, TX, part of Sonic Automotive, is seeking a Service Advisor to schedule service work and upsell necessary maintenance. The role involves greeting customers, preparing estimates, and managing repair timelines to ensure high customer satisfaction.

Ideal candidates will have work authorization in the USA, a valid driver's license, and dealership experience. ASE certification is a plus, with opportunities for growth and comprehensive benefits.