Automotive Service Advisor: Growth, Training & Balance

Chapel Hill Tire Co.; Durham, Northern (NC, KY); Hybrid; USD 50,000 - 85,000; Full time

Benefits offered by this job

Paid training

Paid Time Off

Paid Holidays

401K

Health insurance

Job summary

Chapel Hill Tire Co. in Durham, NC is hiring an Automotive Service Advisor to guide customers through their car care journey with a friendly, service-driven approach. You’ll use your people skills and sales mindset to recommend services, keep the shop moving, and ensure guests leave satisfied.

We value dependability, clear communication, and teamwork. This role offers paid training, growth opportunities, a supportive team, and a balanced work-life culture while earning an annual compensation in

Qualifications

• No automotive experience required but appreciated.
• Sales/customer service experience preferred.
• Ability to work with the general public.
• Strong multitasking and communication skills.
• Valid driver’s license preferred.
• Handle and prioritize phone calls, in-person customers, and communication with technicians.
• Team player with a growth mindset.

Responsibilities

• Welcome and guide customers through their vehicle service journey.
• Recommend smart, safe, and valuable services.
• Build trust with clear, confident communication by updating customers on repair status.
• Collaborate with parts coordinator and technicians for a smooth workflow.
• Grow and sharpen your skills through learning.

Skills

Sales experience

Customer service

Communication

Multitasking

Team player

Growth mindset

Job description

Chapel Hill Tire Co. in Durham, NC is hiring an Automotive Service Advisor to guide customers through their car care journey with a friendly, service-driven approach. You’ll use your people skills and sales mindset to recommend services, keep the shop moving, and ensure guests leave satisfied.

We value dependability, clear communication, and teamwork. This role offers paid training, growth opportunities, a supportive team, and a balanced work-life culture while earning an annual compensation in