Automotive Service Advisor — Growth, Training & 401(k) Benefits

J O Inc; Wallingford (CT); Vor Ort; USD 70.000 - 125.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical, dental, vision insurance

401(k) with company match

Paid time off

Ongoing training

Career advancement

Employee discounts

Zusammenfassung

Executive Kia in Wallingford, CT is seeking an Automotive Service Advisor to join one of Connecticut’s fastest growing dealership groups. In this role you will deliver an exceptional service experience, advise on repairs, and coordinate with the service team to ensure timely work.

CSI and customer satisfaction are central to success. We offer competitive pay ranging from $70,000 to $125,000 per year, comprehensive benefits, 401(k) with company match, paid time off, ongoing training, and clear

Qualifikationen

• 1+ years of Service Advisor experience in the automotive industry.
• Strong focus on customer satisfaction (CSI) and service excellence.
• Excellent communication and interpersonal skills.

Aufgaben

• Provide an exceptional service experience for all customers, ensuring complete satisfaction (CSI).
• Advise customers on necessary repairs and services, communicating clearly and effectively.
• Build strong relationships with clients, ensuring repeat business and referrals.
• Coordinate with the service team to ensure timely and accurate service.
• Maintain detailed customer records and service reports.

Kenntnisse

Customer service

Communication

Organizational skills

Relationship building

Jobbeschreibung

Executive Kia in Wallingford, CT is seeking an Automotive Service Advisor to join one of Connecticut’s fastest growing dealership groups. In this role you will deliver an exceptional service experience, advise on repairs, and coordinate with the service team to ensure timely work.

CSI and customer satisfaction are central to success. We offer competitive pay ranging from $70,000 to $125,000 per year, comprehensive benefits, 401(k) with company match, paid time off, ongoing training, and clear