Automotive Service Advisor: Growth & Training

Triple T Tire Point S - Covington; Springfield (OR); On-site; USD 41,328 - 55,104; Full time

Benefits offered by this job

Free uniforms

Paid time off

Vision insurance

Medical and dental benefits after 90 days

401(k) savings plan

Excellent training opportunities

Job summary

A leading tire service company in Springfield is seeking an Automotive Service Advisor to provide exceptional customer service while managing service schedules. You will engage directly with customers to assess their needs, recommend services, and ensure a smooth service experience. The ideal candidate has a strong customer service background, preferably in the automotive industry, and excels in communication. This role offers competitive pay ranging from $30.00 to $40.00 per hour and benefits after 90 days, making it an excellent opportunity for growth.

Qualifications

• Must have a valid driver’s license and acceptable driving record.
• Experience in customer service within the automotive industry is preferred.
• Proficiency in using computer systems and basic office software.

Responsibilities

• Act as the primary point of contact between customers and service team.
• Coordinate services, manage schedules, and follow up on repairs.
• Educate customers about service needs and provide cost estimates.

Skills

Customer service skills

Verbal and written communication skills

Ability to upsell services

Technical understanding of automotive maintenance

Education

High School Diploma or Equivalent

Technical or vocational training in automotive repair

Tools

POS software

Appointment scheduling software

Job description

A leading tire service company in Springfield is seeking an Automotive Service Advisor to provide exceptional customer service while managing service schedules. You will engage directly with customers to assess their needs, recommend services, and ensure a smooth service experience. The ideal candidate has a strong customer service background, preferably in the automotive industry, and excels in communication. This role offers competitive pay ranging from $30.00 to $40.00 per hour and benefits after 90 days, making it an excellent opportunity for growth.