Automotive Service Advisor - Growth Path & Earnings

Key Auto Group; Newcastle (ME); On-site; USD 40,000 - 60,000; Full time

Job summary

Key Auto Group seeks motivated individuals for Service Advisor positions at Key Motors of Newcastle, ME. With a commission-based compensation structure, there’s unlimited earning potential and opportunities for career growth in the automotive industry.

Join a company that values internal promotion, where many leaders started in entry-level roles and advanced their careers. Your role will directly impact customer satisfaction and team performance.

Qualifications

• Excellent organizational skills.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Professional and well-groomed appearance.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team-oriented and self-motivated.
• Able to work with little supervision.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and flow of drive lane.
• Ensure customers receive prompt, courteous service.
• Take ownership of the customer's experience.
• Provide concierge support for owner inquiries.
• Ensure technicians' time is consistently sold.
• Distribute work between technicians effectively.
• Answer technical questions about vehicles.
• Maintain Customer Happiness scores.
• Assist in diagnosing vehicle problems.
• Oversee warranty claims administration.
• Set schedules and assign tasks.
• Reinforce company policies.
• Encourage compliance with laws and regulations.
• Maintain relationships with factories.
• Collaborate with management on hiring decisions.

Skills

Organizational skills

Management ability

Communication skills

Sales success

Customer satisfaction

Team-oriented

Self-motivated

Attention to detail

Job description

Key Auto Group seeks motivated individuals for Service Advisor positions at Key Motors of Newcastle, ME. With a commission-based compensation structure, there’s unlimited earning potential and opportunities for career growth in the automotive industry.

Join a company that values internal promotion, where many leaders started in entry-level roles and advanced their careers. Your role will directly impact customer satisfaction and team performance.