Automotive Service Advisor: Growth, Commission & Benefits

Hagerstown Honda; Hagerstown (MD); Sur place; USD 40 000 - 90 000; Plein temps

Avantages offerts par ce poste

Weekly pay

401(k) with employer match

Health, dental, and vision insurance

HSA

Life insurance

Paid time off (PTO)

Employee service and vehicle discounts

Professional development assistance

Résumé du poste

Hagerstown Honda is seeking an Automotive Service Advisor to join our growing service team in Hagerstown, MD. You will be the primary contact for service customers, write up appointments, document concerns for technicians, and help ensure smooth daily operations.

The role offers a base salary with commission, full-time in-person work, and benefits. Ideal candidates have strong customer service, good communication, and basic automotive knowledge.

Qualifications

• Valid US driver’s license is required.
• Experience in automotive dealership customer service is a plus.
• Strong customer service and communication skills are essential.
• Mechanical knowledge of cars (diagnostics, oil changes, shocks, etc.) preferred.

Responsabilités

• Greet customers and write up service appointments promptly and professionally.
• Listen to customer concerns and document them clearly for technicians.
• Provide accurate repair estimates and explain recommended maintenance.
• Communicate with parts department and technicians to support workflow.
• Update customers on repair status and obtain approval for additional services.
• Sell maintenance services based on vehicle needs.
• Maintain accurate customer and service records.

Connaissances

Customer service

Communication skills

Multitasking

Attention to detail

Professional appearance

Formation

High School Diploma or equivalent

Description du poste

Hagerstown Honda is seeking an Automotive Service Advisor to join our growing service team in Hagerstown, MD. You will be the primary contact for service customers, write up appointments, document concerns for technicians, and help ensure smooth daily operations.

The role offers a base salary with commission, full-time in-person work, and benefits. Ideal candidates have strong customer service, good communication, and basic automotive knowledge.