Automotive Service Advisor - Growth & Benefits

Big Brand Tire & Service; Garden Grove (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

ASE Certifications reimbursement

Job summary

Big Brand Tire & Service in Garden Grove, CA is seeking an automotive service sales associate to greet guests, translate mechanical issues into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services.

You will perform visual inspections, document findings, build lasting relationships, and help keep showroom and inventory standards while supporting a smooth, safe shop operation.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Flexible availability, including weekends, to serve customers when they need us most.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Big Brand Tire & Service in Garden Grove, CA is seeking an automotive service sales associate to greet guests, translate mechanical issues into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services.

You will perform visual inspections, document findings, build lasting relationships, and help keep showroom and inventory standards while supporting a smooth, safe shop operation.