Automotive Service Advisor: Earning Potential & Growth

Big Brand Tire & Service; Garden Grove (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with match

Employee discounts

Referral bonuses

ASE reimbursement

Paid vacation & holidays

Job summary

Big Brand Tire & Service in Garden Grove, California, seeks a Service Advisor to greet guests, translate mechanical details into clear recommendations, and drive service sales while delivering a world-class customer experience.

The role requires 1–3 years in automotive service sales with strong customer service skills, and a proactive, team-oriented mindset. A valid driver’s license and ability to lift 70 lbs are required. Weekend availability preferred.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales experience

Communication

Job description

Big Brand Tire & Service in Garden Grove, California, seeks a Service Advisor to greet guests, translate mechanical details into clear recommendations, and drive service sales while delivering a world-class customer experience.

The role requires 1–3 years in automotive service sales with strong customer service skills, and a proactive, team-oriented mindset. A valid driver’s license and ability to lift 70 lbs are required. Weekend availability preferred.