Automotive Service Advisor | Full Benefits & 401k Match

Carson City Toyota; Carson City (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefit package

401k with 100% match up to 3%

No vesting schedule

Job summary

Carson City Toyota in Carson City, NV is seeking an Automotive Service Advisor to join our friendly, family-owned service team. You will greet customers, listen to concerns, determine the required service and prepare repair orders with clear estimates for time and cost.

Eligible applicants should have a High School diploma or equivalent, a valid driver's license, and the ability to pass a background check and drug test (including THC). Prior service-writing experience is preferred.

Qualifications

• High School diploma or equivalent.
• Valid driver's license (copy of driving record will be required).
• Prior Service Writing experience preferred.

Responsibilities

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
• Prepares a repair order showing time, cost and labor estimates for service.
• Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Schedules service appointments.

Education

High School diploma or equivalent

Job description

Carson City Toyota in Carson City, NV is seeking an Automotive Service Advisor to join our friendly, family-owned service team. You will greet customers, listen to concerns, determine the required service and prepare repair orders with clear estimates for time and cost.

Eligible applicants should have a High School diploma or equivalent, a valid driver's license, and the ability to pass a background check and drug test (including THC). Prior service-writing experience is preferred.