Automotive Service Advisor – Flexible Hours & Growth

Jim Hudson Lexus Columbia; Sumter, Northern (SC, KY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer Life Insurance $25K

Disability Insurance

401(k) with employer match

Paid Vacation and Personal Leave

Paid Holidays

Flexible Scheduling

Career advancement opportunities

Training and education

Job summary

Jim Hudson Toyota Sumter is seeking Automotive Service Advisors to join a high-volume service team. Ideal candidates bring a positive attitude, strong people skills, and a solid work ethic to deliver excellent customer experiences.

The role includes scheduling, greeting customers, reviewing service history, advising on services and costs, coordinating with technicians, and ensuring quality delivery of repairs with professional follow-up.

Qualifications

• High school diploma or equivalent preferred.
• Automotive Service Advisor and/or dealership experience preferred.
• Valid in-state driver's license.
• Professional personal appearance.
• A 'People Person' with excellent communication skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to pass pre-employment testing including background checks, MVR, and drug test.

Responsibilities

• Schedule appointments with customers
• Greet customers and make them feel welcome
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current promotions
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and completion of services
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Skills

People skills

Positive attitude

Strong work ethic

Communication skills

Education

High school diploma or equivalent

Job description

Jim Hudson Toyota Sumter is seeking Automotive Service Advisors to join a high-volume service team. Ideal candidates bring a positive attitude, strong people skills, and a solid work ethic to deliver excellent customer experiences.

The role includes scheduling, greeting customers, reviewing service history, advising on services and costs, coordinating with technicians, and ensuring quality delivery of repairs with professional follow-up.