Automotive Service Advisor — Fast-Paced, Training Provided

Volkswagen of Corpus Christi; Corpus Christi (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Volkswagen of Corpus Christi is a family-owned dealership seeking a Service Advisor who is organized, self-disciplined, self-motivated, and able to manage a busy workload. Automotive experience is helpful but not required—we will train the right person.

Candidates must have prior sales, retail, and/or customer service experience and be comfortable explaining service recommendations to customers. Join our team and grow with us.

Qualifications

• Prior sales, retail, and/or customer service experience.
• Strong organization and ability to prioritize tasks without constant supervision.
• Self-disciplined, self-motivated and accountable.
• Comfortable explaining options and making service recommendations.
• Able to work in a fast-paced environment with multiple priorities.

Responsibilities

• Greet customers and discuss their vehicle concerns.
• Accurately document customer concerns and prepare repair orders.
• Review technician inspections, estimates, and repair timelines.
• Explain recommended maintenance and repairs clearly.
• Help customers understand their options and make informed decisions.
• Obtain authorization before additional work is performed.
• Keep customers updated throughout the repair process.
• Coordinate with technicians, parts personnel, and service management.
• Follow up with customers and help resolve concerns.
• Maintain accurate records and close repair orders promptly.
• Manage multiple customers, repair orders, calls, texts, and deadlines throughout the day.

Skills

Sales experience

Customer service experience

Highly organized

Self-disciplined

Self-motivated

Attention to detail

Strong communication

Explain service options

Calm under pressure

Proficient with computers/texting/emai

Valid driver's license

Job description

Volkswagen of Corpus Christi is a family-owned dealership seeking a Service Advisor who is organized, self-disciplined, self-motivated, and able to manage a busy workload. Automotive experience is helpful but not required—we will train the right person.

Candidates must have prior sales, retail, and/or customer service experience and be comfortable explaining service recommendations to customers. Join our team and grow with us.