Automotive Service Advisor: Elevate CSI & Customer Experience

Kelly Automotive Group; Danvers (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Job summary

Kelly Infiniti of Danvers is seeking an experienced Automotive Service Advisor with a proven track record and strong CSI scores. Prefer CDK experience but will train the right candidate.

You will interact with customers, estimate repairs, and coordinate with technicians to deliver high-quality service. We are a family-owned dealership under the Kelly Automotive Group, offering health insurance and a commitment to honest sales and excellent service.

Qualifications

• Exceptional people and sales skills.
• Must have ability to MULTITASK.
• Professional appearance.
• Strong Phone Skills.
• Must maintain high CSI.
• Strong Computer Skills Including Internet.
• Positive attitude with strong work ethic.
• Ability to accurately estimate mechanical repairs.
• Massachusetts driver’s license with clean driving record; pass background and drug screening.

Skills

People & sales skills

Multitasking

Phone skills

High CSI

Computer skills

Estimating repairs

Massachusetts driver license

Tools

CDK experience

Job description

Kelly Infiniti of Danvers is seeking an experienced Automotive Service Advisor with a proven track record and strong CSI scores. Prefer CDK experience but will train the right candidate.

You will interact with customers, estimate repairs, and coordinate with technicians to deliver high-quality service. We are a family-owned dealership under the Kelly Automotive Group, offering health insurance and a commitment to honest sales and excellent service.