Automotive Service Advisor

Kelly Auto Group; Danvers (MA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Blue Cross Blue Shield

Job summary

Kelly Infiniti of Danvers is seeking an experienced Automotive Service Advisor with a proven track record and strong CSI scores. This role requires exceptional people and sales skills, the ability to multitask, and excellent phone and computer skills.

We value a professional appearance, a positive attitude, and the ability to accurately estimate mechanical repairs. Massachusetts drivers license with clean record and pass background/drug screening are required. Health Insurance available.

Qualifications

• Exceptional people and sales skills essential.
• Ability to multitask across multiple tasks and customers.
• Strong phone etiquette and communication required.
• High CSI and professional appearance expected.
• Solid computer skills and internet usage.
• Ability to accurately estimate mechanical repairs.
• Must have MA driver's license with clean record.

Skills

People skills

Sales skills

Multitasking

Phone skills

CSI focus

Computer skills

Positive attitude

Repair estimation

Tools

CDK experience

Job description

Come join our growing Service Department at Kelly Infiniti of Danvers!

We have an opening for an experienced Automotive Service Advisor with a solid track record of performance and strong CSI scores. Prefer CDK experience but will train the right candidate.

REQUIREMENTS

Exceptional people and sales skills.

Must have ability to MULTITASK

Professional appearance

Strong phone skills

Must maintain high CSI

Strong computer skills including internet.

Positive attitude with strong work ethic

Ability to accurately estimate mechanical repairs

Must, have a valid Massachusetts driver's license with clean driving record and be able to pass a background check and pre-employment drug screening.

WHO WE ARE:

The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success.

We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.

We look forward to hearing from you!

• Health Insurance: Blue Cross Blue Shield