Automotive Service Advisor - Growth, Training and Benefits

American Tire Depot; Pasadena (CA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account

ASE Certification Reimbursement

401K with company match

Paid Training

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Pasadena, CA is hiring for an automotive sales/service associate. You will greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services.

We value 1–3 years in automotive service sales, strong communication, and a team-first attitude. Flexible weekends, valid driver’s license, and the ability to lift 70 lbs are required.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Flexible availability, including weekends, to serve customers.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales experience

Communication skills

Problem-solving

Teamwork

Physical fitness

Job description

Big Brand Tire & Service in Pasadena, CA is hiring for an automotive sales/service associate. You will greet guests, translate mechanical needs into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services.

We value 1–3 years in automotive service sales, strong communication, and a team-first attitude. Flexible weekends, valid driver’s license, and the ability to lift 70 lbs are required.