Automotive Service Advisor: Earn $64k–$91k + Benefits

L0105 Lithia Home Office; New York (NY); On-site; USD 64,000 - 91,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid Time Off & Holidays

401(k) with company participation

Employee Stock Purchase Plan

Paid Life Insurance & Disability

Job summary

Subaru of Utica Yorkville is hiring Automotive Service Advisors in a fast-paced dealership environment. Open availability is required, including Saturdays, to support a high-volume service department and ensure customer satisfaction.

You will act as the key liaison between customers and technicians, identify concerns, prepare estimates, and manage repair orders from start to finish while communicating timelines and costs clearly.

Qualifications

• Previous Service Advisor experience preferred
• Automotive technician background is a plus
• Strong communication and customer service skills
• Solid understanding of vehicle systems and maintenance
• Team-oriented mindset with a drive to succeed
• Valid driver’s license and clean driving record

Responsibilities

• Act as the primary liaison between customers and technicians
• Identify vehicle concerns and recommend appropriate services
• Prepare accurate estimates for parts, labor, and repairs
• Write and manage repair orders (ROs) from start to finish
• Communicate additional service needs based on inspections
• Verify and process warranty and service contract coverage
• Keep customers informed on timelines, costs, and service updates

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Subaru of Utica Yorkville is hiring Automotive Service Advisors in a fast-paced dealership environment. Open availability is required, including Saturdays, to support a high-volume service department and ensure customer satisfaction.

You will act as the key liaison between customers and technicians, identify concerns, prepare estimates, and manage repair orders from start to finish while communicating timelines and costs clearly.