Automotive Service Advisor: Drive Repairs, Revenue & CSI

CarGuys Inc.; Bridgeton (NJ); On-site; USD 65,400 - 109,000; Full time

Benefits offered by this job

High earnings potential

Commission & bonuses

Career growth

High-volume shop

Job summary

CarGuys Inc. is seeking ambitious automotive service professionals for nationwide opportunities as Service Advisors, Service Writers, and Service Consultants. You will manage repair orders, communicate with customers, and drive service department revenue in high-volume shops across the U.S.

and Canada. We offer a base pay with commission and bonuses, strong performance incentives tied to service sales and CSI, and clear paths for advancement into service management roles.

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.
• Maintain high levels of customer satisfaction and CSI scores.
• Upsell services and increase service department revenue.

Skills

Customer service

Sales

Communication

Auto service knowledge

Dealership environment

Tools

Repair order software

Job description

CarGuys Inc. is seeking ambitious automotive service professionals for nationwide opportunities as Service Advisors, Service Writers, and Service Consultants. You will manage repair orders, communicate with customers, and drive service department revenue in high-volume shops across the U.S.

and Canada. We offer a base pay with commission and bonuses, strong performance incentives tied to service sales and CSI, and clear paths for advancement into service management roles.