High-Earning Automotive Service Advisor / Service Writer

CarGuys Inc.; Stone Park (IL); On-site; USD 98,000 - 120,000; Full time

Benefits offered by this job

High earning potential

Base pay + commission

Bonuses

Job summary

CarGuys Inc. is seeking Automotive Service Advisors, Service Writers, and Service Consultants for opportunity across the U.S. and Canada. The role includes writing repair orders, communicating with customers, and driving service department revenue in high-volume shops.

We offer competitive base pay with commission and bonuses, with pathways into service management and fixed operations roles. This is a full-time position with strong earning potential and ongoing training.

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant.
• Strong communication and customer service skills.
• Ability to sell recommended services and build customer trust.
• Knowledge of automotive repair and maintenance processes.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Greet customers and assist with service needs.
• Write repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Communicate repair timelines, costs, and updates to customers.
• Coordinate with technicians to ensure accurate diagnostics and repairs.
• Manage workflow and ensure timely completion of service.
• Maintain high levels of customer satisfaction and CSI scores.
• Upsell services and increase service department revenue.

Skills

Customer service

Sales

Communication

Upselling

Dealership experience

Job description

CarGuys Inc. is seeking Automotive Service Advisors, Service Writers, and Service Consultants for opportunity across the U.S. and Canada. The role includes writing repair orders, communicating with customers, and driving service department revenue in high-volume shops.

We offer competitive base pay with commission and bonuses, with pathways into service management and fixed operations roles. This is a full-time position with strong earning potential and ongoing training.