Lucrative Automotive Service Advisor & Writer

CarGuys Inc.; Montgomery (AL); On-site; USD 65,400 - 109,000; Full time

Job summary

CarGuys Inc. is recruiting Automotive Service Advisors, Service Writers, and Service Consultants nationwide to join top-performing dealerships and automotive groups across the U.S. and Canada.

The role centers on managing repair orders, communicating with customers, and driving service department revenue. We offer opportunities for career growth, ongoing training, and performance-based incentives within high-volume service environments.

Qualifications

• Experience as a service advisor, service writer, or automotive service consultant
• Strong communication and customer service skills
• Ability to sell recommended services and build customer trust
• Knowledge of automotive repair and maintenance processes
• Ability to work in a fast-paced dealership environment

Responsibilities

• Greet customers and assist with service needs
• Write repair orders and document customer concerns
• Recommend maintenance and repairs based on technician findings
• Communicate repair timelines, costs, and updates to customers
• Coordinate with technicians to ensure accurate diagnostics and repairs
• Manage workflow and ensure timely completion of service
• Maintain high levels of customer satisfaction and CSI scores
• Upsell services and increase service department revenue

Skills

Customer service

Sales

Communication

Upselling

CSI

Job description

CarGuys Inc. is recruiting Automotive Service Advisors, Service Writers, and Service Consultants nationwide to join top-performing dealerships and automotive groups across the U.S. and Canada.

The role centers on managing repair orders, communicating with customers, and driving service department revenue. We offer opportunities for career growth, ongoing training, and performance-based incentives within high-volume service environments.