Automotive Service Advisor & Customer Liaison

Discount Tire & Service Centers; Redlands (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

5 Day Work Week

401 K

Paid Vacation

Major Medical, Dental, Vision and Life

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers in Redlands, CA seeks an enthusiastic automotive service advisor with a customer‑focus and drive to deliver exceptional service. You will bridge technicians and customers, build loyalty, and contribute to achieving store goals.

The role involves managing customer relations, creating accurate estimates, and selling tire and auto repair services while upholding safety regulations and company standards. A positive attitude and strong communication are essential.

Qualifications

• Experience in automotive service advising or retail auto parts/sales preferred.
• Ability to explain repairs and estimates clearly to customers.
• Strong interpersonal skills and professional appearance.

Responsibilities

• Build customer satisfaction and loyalty
• Sell tire and auto repair products and services
• Create results for teammates, customers, and the company
• Create estimates using electronic information programs
• Demonstrate product knowledge, benefits and features
• Be in charge of the store when the Manager is off
• Follow all Bureau of Automotive Repair regulations
• Respond energetically to customer inquiries in person or on the phone

Skills

Customer service

Communication

Sales

Job description

Discount Tire & Service Centers in Redlands, CA seeks an enthusiastic automotive service advisor with a customer‑focus and drive to deliver exceptional service. You will bridge technicians and customers, build loyalty, and contribute to achieving store goals.

The role involves managing customer relations, creating accurate estimates, and selling tire and auto repair services while upholding safety regulations and company standards. A positive attitude and strong communication are essential.