Automotive Service Advisor - Drive Customer Satisfaction

Discount Tire & Service Centers; Ventura (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

5 Day work week

401 K

Paid Vacation

Major Medical, Dental, Vision and Life

Paid Time Off

Competitive Compensation

Family atmosphere

Job summary

Discount Tire & Service Centers in Ventura, CA seeks an enthusiastic automotive service advisor to connect customers with expert technicians and drive sales of tires and auto services. You will serve as the main liaison, delivering accurate estimates and offering product knowledge with a focus on outstanding customer service.

The role requires a proactive, energetic attitude, with responsibilities including managing customer relations, and ensuring compliance with industry regulations.

Qualifications

• Must have enthusiasm, motivation, drive and strong customer service outlook.

Responsibilities

• Serve as liaison between customers and technicians.
• Build customer satisfaction and loyalty.
• Sell tire and auto repair products and services.
• Create estimates using electronic information programs.
• Demonstrate product knowledge, benefits and features.
• Be in charge of store when the manager is off.
• Follow all Bureau of Automotive Repair regulations.
• Respond energetically to customer interactions in-store and on the phone.

Job description

Discount Tire & Service Centers in Ventura, CA seeks an enthusiastic automotive service advisor to connect customers with expert technicians and drive sales of tires and auto services. You will serve as the main liaison, delivering accurate estimates and offering product knowledge with a focus on outstanding customer service.

The role requires a proactive, energetic attitude, with responsibilities including managing customer relations, and ensuring compliance with industry regulations.