Automotive Service Advisor: Customer-Focused & Tech-Savvy

Chevrolet of Wayzata

Wayzata (MN)

On-site

USD 50,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401k
Paid Vacation
Paid Sick Time
Employee Discounts
Training

Job summary

Napleton's Chevrolet of Wayzata is seeking a Service Advisor to join our dealership team in Wayzata, MN. You will serve as the liaison between customers and technicians, presenting repair recommendations and keeping clients informed throughout the service process.

You will write repair orders with transparent cost estimates, deliver exceptional service, and collaborate with parts and technicians to ensure timely completion.

Qualifications

  • Exceptional customer service skills.
  • Tech-savvy and able to learn and utilize technology.
  • Previous automotive service advisor experience is a plus but not required.
  • Willingness to undergo background check and drug screen per local laws.
  • 18+ years of age or older.

Responsibilities

  • Work with customers to meet vehicle maintenance needs.
  • Write repair orders with transparent cost and time estimates.
  • Provide timely updates to customers during the repair process.
  • Communicate with technicians and parts to ensure timely completion.
  • Exhibit a positive attitude and strong work ethic.

Skills

Customer Service
Tech Savvy

Job description

Napleton's Chevrolet of Wayzata is seeking a Service Advisor to join our dealership team in Wayzata, MN. You will serve as the liaison between customers and technicians, presenting repair recommendations and keeping clients informed throughout the service process.

You will write repair orders with transparent cost estimates, deliver exceptional service, and collaborate with parts and technicians to ensure timely completion.

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