Automotive Service Advisor — Customer-Focused & Growth

Blain's Farm & Fleet (Blain Supply, Inc.); Sturtevant (WI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

All major Holidays & Birthday off

Advanced Leadership Training Programs

Associate discount on name brands (Car

Associate discount on name brands like

Job summary

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services with a focus on customer satisfaction. You will assist customers, manage service work orders, explain invoices, and handle cashier duties in a fast-paced retail automotive environment.

The role requires basic computer use, good communication skills, and a willingness to learn LOF procedures and safety policies. Full-time employment is offered with comprehensive benefits.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service.
• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

Great communication

Auto repair experience (preferred)

Retail experience (preferred)

Drug test & background checks

18+ years old

Job description

Blain's Farm & Fleet is seeking a Service Advisor to perform automotive services with a focus on customer satisfaction. You will assist customers, manage service work orders, explain invoices, and handle cashier duties in a fast-paced retail automotive environment.

The role requires basic computer use, good communication skills, and a willingness to learn LOF procedures and safety policies. Full-time employment is offered with comprehensive benefits.