Automotive Service Advisor: Customer-Focused Growth

West Herr Auto Group; Buffalo (NY); Hybrid; USD 23,000 - 65,000; Full time

Job summary

West Herr Auto Group is seeking an Automotive Service Advisor in Buffalo, NY. You’ll be in a position to interact with guests and colleagues, greeting customers and relaying important information to technicians.

You’ll provide accurate information, maintain open communication, and uphold our values of Respect, Teamwork, Excellence, Integrity, Urgency and Empathy while delivering outstanding customer service in a fast-paced dealership environment.

Qualifications

• Display drive and passion for service
• Excellent communication skills
• Be organized with attention to detail
• Commit to high levels of customer service
• Ability to multitask and adapt quickly
• Represent West Herr values: Respect, Teamwork, Excellence, Integrity, Urgency, Empathy
• Enjoy working with a team

Responsibilities

• Greet customers and relay information to technicians
• Provide accurate information to guests and keep everyone in the loop
• Maintain high levels of customer service

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Interpersonal skills

Job description

West Herr Auto Group is seeking an Automotive Service Advisor in Buffalo, NY. You’ll be in a position to interact with guests and colleagues, greeting customers and relaying important information to technicians.

You’ll provide accurate information, maintain open communication, and uphold our values of Respect, Teamwork, Excellence, Integrity, Urgency and Empathy while delivering outstanding customer service in a fast-paced dealership environment.