Automotive Service Advisor - Customer-Focused & Fast-Paced

McCarthy Auto Group; Topeka (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Closed on Sundays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles,Service

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Job summary

McCarthy Auto Group Hyundai-Topeka is actively seeking a full-time Service Advisor to join our team. You will greet customers, write detailed work orders, and communicate with technicians to ensure accurate service delivery and a high level of customer satisfaction.

We value clear communication, attention to detail, and the ability to balance multiple tasks in a fast-paced environment. This role provides opportunities to grow within the McCarthy Hyundai network in Topeka and Lawrence.

Qualifications

• Experience in service writing or similar roles is preferred.
• Strong written and oral communication skills.
• Ability to provide clear cost estimates and service explanations.
• Attention to detail and customer service focus.

Responsibilities

• Greet customers, listen to concerns, and write detailed service orders.
• Review vehicle reports for recalls and verify warranties.
• Schedule appointments and communicate recommended services.
• Provide cost estimates for repairs and maintenance.
• Keep customers updated by communicating with technicians.
• Maintain customer satisfaction scores.

Skills

Customer service

Communication

Attention to detail

Multitasking

Sales orientation

Job description

McCarthy Auto Group Hyundai-Topeka is actively seeking a full-time Service Advisor to join our team. You will greet customers, write detailed work orders, and communicate with technicians to ensure accurate service delivery and a high level of customer satisfaction.

We value clear communication, attention to detail, and the ability to balance multiple tasks in a fast-paced environment. This role provides opportunities to grow within the McCarthy Hyundai network in Topeka and Lawrence.