Automotive Service Advisor – Customer Focused

Truck Country; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Truck Country in Germantown, WI is seeking a Service Advisor to schedule repairs, communicate repair recommendations to customers, and manage relationships while supporting shop productivity.

You will collaborate with technicians and management, review repair orders, coordinate parts and scheduling, and strive to deliver outstanding customer experiences in a fast-paced dealership environment.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and prioritize in a busy environment.
• Leadership mindset with strong problem-solving abilities.
• Team-oriented attitude and commitment to customer satisfaction.
• Previous service, automotive, diesel, or dealership experience preferred.

Responsibilities

• Schedule and coordinate repair work.
• Communicate with customers throughout the repair process.
• Review and close repair orders.
• Coordinate parts availability and service scheduling.
• Support service department operations and team success.

Skills

Communication

Multitasking

Leadership mindset

Teamwork

Automotive/service experience

Job description

Truck Country in Germantown, WI is seeking a Service Advisor to schedule repairs, communicate repair recommendations to customers, and manage relationships while supporting shop productivity.

You will collaborate with technicians and management, review repair orders, coordinate parts and scheduling, and strive to deliver outstanding customer experiences in a fast-paced dealership environment.