Automotive Service Advisor — Customer Experience & Tech-Savvy

Napleton Nissan; Hazelwood (MO); Hybride; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Pay above industry standard

Medical, Dental, and Vision Insurance

401k and additional benefits

Accrued Vacation Time

Discounts on products, services, and车辆

Résumé du poste

Ed Napleton Automotive Group is hiring for a Service Advisor position at Napleton Hyundai of Hazelwood in Hazelwood, MO. The role centers on serving customers, writing repair orders with clear cost/time estimates, and maintaining open communication with both customers and the service team to ensure timely vehicle service.

The ideal candidate will have exceptional customer service skills, be tech savvy, and may have prior automotive service advisory experience.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy— able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• 18+ years of age to comply with the company driving policy.

Responsabilités

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication— keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers
• Utilize cutting edge Fixed Operations Technology

Connaissances

Customer service

Tech savvy

Automotive service experience

Description du poste

Ed Napleton Automotive Group is hiring for a Service Advisor position at Napleton Hyundai of Hazelwood in Hazelwood, MO. The role centers on serving customers, writing repair orders with clear cost/time estimates, and maintaining open communication with both customers and the service team to ensure timely vehicle service.

The ideal candidate will have exceptional customer service skills, be tech savvy, and may have prior automotive service advisory experience.