Automotive Service Advisor: Customer-First Growth Path

pagjobs; Toms River (NJ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training resources

Job summary

Gateway Toyota, a Penske Automotive Group dealership, seeks an automotive Service Advisor to deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates to customers.

Expected pay ranges from $75,000 to $110,000 annually. We offer comprehensive benefits, including health care options and a 401(k) plan with company match, plus training

Qualifications

• High school diploma or equivalent.
• Prior experience in a service department.
• Excellent communication, interpersonal, and organizational skills.
• Genuine interest in providing an exceptional customer experience.

Responsibilities

• Serve as liaison between customer and service department.
• Schedule appointments and review service history.
• Relay information about maintenance and repairs to customers.
• Provide accurate cost estimates.
• Maintain a world-class service experience for customers.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Automotive knowledge

Education

High school diploma

Tools

Technical manuals

Job description

Gateway Toyota, a Penske Automotive Group dealership, seeks an automotive Service Advisor to deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates to customers.

Expected pay ranges from $75,000 to $110,000 annually. We offer comprehensive benefits, including health care options and a 401(k) plan with company match, plus training