Elite Service Advisor - Customer Experience & Estimates

pagjobs; Bedford (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care options (medical, dental,

Vision coverage

401k with company match

Career growth opportunities

Training resources and advancement

Job summary

Toyota of Bedford, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

You will review service history, explain maintenance needs, and help customers understand

Qualifications

• High school diploma or equivalent or higher; some service department experience preferred.
• Ability to review vehicle service history and explain maintenance needs clearly.
• Strong communication and organizational skills to manage multiple customers.

Responsibilities

• Serve as the liaison between customers and the service department.
• Schedule appointments and provide accurate cost estimates.
• Review service history and relay information about maintenance and repairs to customers.
• Ensure a world-class service experience throughout the ownership journey.

Skills

Automotive systems knowledge

Attention to detail

Teamwork

Time management

Education

High school diploma or equivalent

Job description

Toyota of Bedford, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

You will review service history, explain maintenance needs, and help customers understand