Automotive Service Advisor & Customer Experience Lead

Luther Burnsville Hyundai; Burnsville (MN); On-site; USD 42,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness Insurance

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Busy Shop

Job summary

A family-owned automotive dealership in Burnsville is looking for a Service Advisor to oversee customer experiences in the service lane. This role involves greeting customers, managing inventory needs, and ensuring prompt service. Ideal candidates will be organized with strong communication skills and enjoy working with customers. The position offers a competitive salary of $42-$110k/year, comprehensive health benefits, and career growth opportunities in a supportive environment.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others effectively.
• Time management skills are essential.
• Exceptional communication skills with customers.
• Professional and well-groomed personal appearance.
• Clean driving record required.
• Must be willing to submit to a background check.

Responsibilities

• Oversee the flow of the Drive Lane for prompt service.
• Own the customer's experience and ensure a positive impression.
• Provide comprehensive support for all owner inquiries.
• Sell technicians' time consistently to service customers.
• Efficiently distribute work among technicians.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills

Professional appearance

Clean driving record

Willing to submit to a pre-employment background check

Job description

A family-owned automotive dealership in Burnsville is looking for a Service Advisor to oversee customer experiences in the service lane. This role involves greeting customers, managing inventory needs, and ensuring prompt service. Ideal candidates will be organized with strong communication skills and enjoy working with customers. The position offers a competitive salary of $42-$110k/year, comprehensive health benefits, and career growth opportunities in a supportive environment.