Automotive Service Advisor: CSI-Focused Experience

Stanley Automotive; McGregor (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation package

Healthcare benefits (Medical, Dental,

Vision

401K participation

Referral discounts

Vehicle purchasing discounts

Company-paid life insurance and long‑‑

Job summary

Stanley Ford McGregor is seeking an experienced Automotive Service Advisor to be the main contact between customers and the service department. You will greet customers, assess issues, explain repairs and costs, and schedule service appointments while ensuring timely service delivery.

The role requires strong communication skills, computer proficiency, and a passion for customer service. Ford certifications are preferred and a clean driving record is expected.

Qualifications

• Excellent communication and interpersonal skills required.
• Proficiency with computers and various software programs.
• A genuine passion for customer service.

Responsibilities

• Greet customers and assess vehicle issues.
• Explain repairs and costs clearly.
• Schedule service appointments and prepare accurate estimates.
• Ensure timely and quality service delivery.
• Create exceptional customer experiences that meet CSI standards.

Skills

Communication

Interpersonal skills

Customer service

Computer literacy

Background check

Education

High School Diploma or equivalent

Tools

Software programs

Job description

Stanley Ford McGregor is seeking an experienced Automotive Service Advisor to be the main contact between customers and the service department. You will greet customers, assess issues, explain repairs and costs, and schedule service appointments while ensuring timely service delivery.

The role requires strong communication skills, computer proficiency, and a passion for customer service. Ford certifications are preferred and a clean driving record is expected.