Automotive Service Advisor — Commissioned with Growth

Ciocca Automotive Group; Flemington (NJ); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Air-conditioned shops

PTO/Holidays

401K Matching

Medical Insurance

Dental Insurance

Vision Insurance

Career Advancement

Employee Discounts

Job summary

Ciocca Mercedes-Benz of Flemington is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, guide drive lane flow, and deliver prompt, courteous, effective service to customers.

This full‑time role includes a commission-based pay range of $60,000 to $100,000 annually, plus PTO, holidays, a 401(k) plan with company matching, comprehensive health benefits, and career advancement within the Ciocca Automotive family.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service sales success

Customer satisfaction

Valid driver’s license

Job description

Ciocca Mercedes-Benz of Flemington is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, guide drive lane flow, and deliver prompt, courteous, effective service to customers.

This full‑time role includes a commission-based pay range of $60,000 to $100,000 annually, plus PTO, holidays, a 401(k) plan with company matching, comprehensive health benefits, and career advancement within the Ciocca Automotive family.