Automotive Service Advisor: Commission-Based Pay & Growth

Ciocca Automotive; Flemington (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO & holidays

Full-time with Saturdays

Air-conditioned shops

401(k) matching

Insurance package

Career advancement

Employee discounts

Job summary

Ciocca GM of Flemington is seeking an energetic service advisor to join our growing team. You will oversee service orders, guide drive lane flow, and provide concierge support for owners to ensure prompt, courteous service.

This is a full-time role with some Saturdays, offers PTO and holidays, a 401(k) with match, comprehensive insurance, air-conditioned shops, and opportunities for advancement within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver's license and clean driving record.
• GM experience preferred.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Customer service excellence

Sales experience

Valid driver's license

GM experience preferred

Job description

Ciocca GM of Flemington is seeking an energetic service advisor to join our growing team. You will oversee service orders, guide drive lane flow, and provide concierge support for owners to ensure prompt, courteous service.

This is a full-time role with some Saturdays, offers PTO and holidays, a 401(k) with match, comprehensive insurance, air-conditioned shops, and opportunities for advancement within the Ciocca Automotive Family.