Automotive Service Advisor — Commission + ESOP Benefits

Vern Eide Honda; Sioux Falls (SD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Base pay plus commission

Medical Insurance

Dental Insurance

Vision Insurance

Life insurance

FSA

401(k) with match

Employee stock ownership plan

Paid time off

Job summary

Vern Eide Honda in Sioux Falls, SD is seeking an Automotive Service Advisor to ensure an exceptional customer experience from arrival through vehicle completion. You will communicate with customers to understand needs, manage repair requests, and liaise with technicians to ensure timely service.

The role offers base pay plus commission and a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with match, and an employee stock ownership plan.

Qualifications

• High School diploma or equivalent; relevant certifications are a plus.
• Previous experience as a Service Advisor or in automotive customer service.
• Strong communication, organizational, and multitasking skills.
• Proficiency in service management software and basic computer skills.
• Valid driver’s license and a clean driving record.

Responsibilities

• Greet customers and assist them with inquiries.
• Perform vehicle walk-around and document customer concerns to aid diagnosis.
• Determine automotive problems by listening to symptoms and inspecting vehicles.
• Prioritize services and follow up on future service needs.
• Maintain customer rapport by updating on times, costs and repairs.
• Schedule appointments and collect customer data prior to arrival.
• Advise customers on vehicle care and maintenance.
• Handle invoicing and payment processing for services rendered.
• Maintain a professional appearance.

Job description

Vern Eide Honda in Sioux Falls, SD is seeking an Automotive Service Advisor to ensure an exceptional customer experience from arrival through vehicle completion. You will communicate with customers to understand needs, manage repair requests, and liaise with technicians to ensure timely service.

The role offers base pay plus commission and a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) with match, and an employee stock ownership plan.