Automotive Service Advisor — Commission-Based Growth

Group1 Automotive, Inc.; College Park (MD); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off

Employee stock purchase plan

Employee vehicle purchase program

Professional development

Job summary

Group 1 College Park Hyundai is expanding its team and is seeking Automotive Service Advisors to deliver exceptional customer experiences and build lasting relationships. You will engage with customers throughout the day, communicate clearly, and guide the service journey from intake to completion.

The position offers commission-based compensation, with a target range reflecting experience and market conditions, along with comprehensive benefits and growth opportunities within the dealership.

Qualifications

• Automotive Service Advisor experience is required.
• Must be available to work Monday through Saturday.
• Must pass background check, MVR, and drug screening.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Skills

Interpersonal communication

Positive attitude

Client-focused

Goal orientation

Basic computer skills

Education

High School Diploma or equivalent

Job description

Group 1 College Park Hyundai is expanding its team and is seeking Automotive Service Advisors to deliver exceptional customer experiences and build lasting relationships. You will engage with customers throughout the day, communicate clearly, and guide the service journey from intake to completion.

The position offers commission-based compensation, with a target range reflecting experience and market conditions, along with comprehensive benefits and growth opportunities within the dealership.