Automotive Service Advisor: Cars, Service & Sales

Atlantic Coast Enterprises; Westfield (MA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Paid vacation

Health care

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Bereavement leave

Bonus programs

Oil changes discount

Job summary

Atlantic Coast Enterprises in Westfield, MA is seeking a full-time Automotive Service Advisor who is passionate about the auto industry and customer experience. You’ll guide customers through services and act as the main liaison with our technicians, with base pay plus commission and earnings up to $80,000 per year.

We offer solid benefits: health, dental, vision, life and disability insurance, a 401(k) plan, paid vacation after one year, and employee discounts including oil changes.

Qualifications

• 18 years old or older.
• Previous sales and service advisor experience.
• Valid driver’s license.
• Excellent communication and customer service.
• Ability to connect with people and cars.

Responsibilities

• Guide customers through services and upsell as appropriate.
• Explain benefits, costs and product features clearly to customers.
• Serve as the main point of contact between customers and technicians.
• Assist customers in deciding on tires, brakes and other services.

Skills

Customer service

Sales experience

Communication skills

People skills

Car knowledge

Job description

Atlantic Coast Enterprises in Westfield, MA is seeking a full-time Automotive Service Advisor who is passionate about the auto industry and customer experience. You’ll guide customers through services and act as the main liaison with our technicians, with base pay plus commission and earnings up to $80,000 per year.

We offer solid benefits: health, dental, vision, life and disability insurance, a 401(k) plan, paid vacation after one year, and employee discounts including oil changes.