Automotive Service Advisor | Up to $80K + Benefits

ACE Jiffy Lube; Chicopee (MA); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Paid vacation after 1 year

Health insurance

Dental and Vision insurance

Life insurance

Disability (short/long-term)

401(k) plan

Bereavement leave

Bonus programs

Job summary

Atlantic Coast Enterprises in Chicopee, MA is seeking a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. You will guide customers through services, explain options, and work with technicians to keep cars on the road.

As a key liaison, you will balance sales goals with outstanding service, build lasting relationships, and enjoy a benefits package designed to support you long-term.

Qualifications

• Must be 18 years or older.
• Prior sales and service advisor experience.
• Excellent communication and customer service skills.
• Valid driver's license required.

Responsibilities

• Greet customers and guide them through services, serving as main contact to technicians.
• Explain benefits, costs and features to help customers decide on services.
• Work towards sales goals while delivering exceptional customer service.
• Build trust to encourage repeat business and positive outcomes.

Skills

Sales experience

Customer service

Communication skills

People skills

Driver's license

Age 18+

Car enthusiasm

Job description

Atlantic Coast Enterprises in Chicopee, MA is seeking a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. You will guide customers through services, explain options, and work with technicians to keep cars on the road.

As a key liaison, you will balance sales goals with outstanding service, build lasting relationships, and enjoy a benefits package designed to support you long-term.