Automotive Service Advisor - Bilingual, Customer-Centric

Route 22 Honda; Hillside (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Lucrative compensation plan

Paid time off

Medical insurance

Employee vehicle purchase program

Job summary

Route 22 Honda in Hillside, NJ is seeking an Automotive Service Advisor to greet customers professionally, inspect vehicles, reference service history, and accurately identify service needs. You will provide reliable cost and time estimates, secure authorization, track progress, and communicate any changes to customers.

The role supports warranty repairs per manufacturer guidelines and requires high energy, excellent communication, and a professional appearance.

Qualifications

• Two or more years of experience as a service advisor.
• Fluent in English and Spanish.
• Ability to communicate clearly and professionally.

Responsibilities

• Meet and greet service customers promptly in a professional manner.
• Inspect vehicle and reference service history to identify service needs.
• Promote services, parts, and accessories with product knowledge.
• Provide accurate cost and time estimates and obtain authorization.
• Monitor service progress and communicate changes to customers.

Skills

Customer service

Bilingual English/Spanish

Communication

Education

High school diploma or equivalent

Tools

Warranty knowledge

Job description

Route 22 Honda in Hillside, NJ is seeking an Automotive Service Advisor to greet customers professionally, inspect vehicles, reference service history, and accurately identify service needs. You will provide reliable cost and time estimates, secure authorization, track progress, and communicate any changes to customers.

The role supports warranty repairs per manufacturer guidelines and requires high energy, excellent communication, and a professional appearance.