Automotive Service Advisor — On-Site Paramus (90k+)

Lithia & Driveway; Paramus (NJ); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

DCH Paramus Honda in Paramus, NJ, is hiring a Service Advisor to help customers schedule automotive services, explain repair options, and generate accurate estimates. You will liaise between customers and technicians, verify warranty coverage, and maintain service records onsite.

The role requires prior Service Advisor experience, basic mechanical understanding, and a valid driver's license. You will work with a team dedicated to delivering exceptional customer service and earning customers for

Qualifications

• At least 1+ year experience as a Service Advisor preferred.
• Basic mechanical understanding of automobiles required.
• Valid driver’s license and good driving record required.

Responsibilities

• Initiate services and repairs by identifying customer needs and vehicle issues.
• Develop estimates by costing parts, labor and deductibles.
• Prepare and document Repair Orders and verify warranties.
• Communicate repair needs to customers and technicians clearly.
• Maintain customer records and service history onsite.
• Administer manufacturer warranty for qualifying repairs.

Skills

Service Advisor experience

Automotive technician experience

Team player

Mechanical understanding

Driver's license

Education

High school diploma or equivalent

Job description

DCH Paramus Honda in Paramus, NJ, is hiring a Service Advisor to help customers schedule automotive services, explain repair options, and generate accurate estimates. You will liaise between customers and technicians, verify warranty coverage, and maintain service records onsite.

The role requires prior Service Advisor experience, basic mechanical understanding, and a valid driver's license. You will work with a team dedicated to delivering exceptional customer service and earning customers for