Automotive Service Advisor at Fury Motors South St. Paul

Furystillwatercdjr; Minnesota; On-site; USD 48,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee discounts

Training & growth

Job summary

Fury Motors South St. Paul is seeking a Service Advisor to greet guests, document concerns, and guide customers through repairs with clear explanations. You will coordinate with technicians and parts, secure approvals, and ensure accurate final invoicing.

The role emphasizes customer-first service and integrity in every interaction. Ideal candidates have 1–3+ years of experience, familiarity with CDK/Dealertrack/Reynolds, and strong communication.

Qualifications

• Experience as a Service Advisor or Service Writer (1–3+ years)
• Familiarity with dealership management systems (CDK, Dealertrack, or Reynolds)
• Excellent communication and organizational skills with a professional, customer-first mindset
• Automotive knowledge sufficient to explain technical information clearly
• Valid driver’s license with clean driving record

Responsibilities

• Greet and assist service guests, creating positive first impressions and lasting relationships.
• Accurately document vehicle concerns, maintenance needs, and repair recommendations.
• Review multi-point inspections, prioritize repair options, and educate customers on next steps.
• Coordinate repair orders with technicians, parts, and warranty teams to ensure efficiency.
• Provide timely updates, secure customer approvals, and review final invoices at delivery.
• Recommend maintenance aligned with OEM standards and safety.
• Aim to achieve CSI, HPRO, and ELR targets through transparent practices.

Skills

Customer service

Communication

Organizational skills

Professionalism

Automotive knowledge

Tools

CDK

Dealertrack

Reynolds

Job description

Description

Now Hiring: Service Advisor - Fury Motors South St. Paul

Chrysler, Dodge, Jeep, Ram

Join the Fury Motors Family

Fury Motors South St. Paul is the original location of our family-owned, community-driven dealership group proudly serving the Twin Cities and St. Croix Valley for more than 60 years. Representing Chrysler, Dodge, Jeep, and Ram, we're looking for a Service Advisor who delivers transparent communication, top-tier customer service, and performance-driven results.

At Fury, you're not just managing repairs - you're helping customers feel confident about their vehicles and proud to be part of the Fury family.

What You’ll Do

• Greet and assist service guests, creating positive first impressions and lasting relationships.
• Accurately document vehicle concerns, maintenance needs, and repair recommendations.
• Review multi-point inspections, prioritize repair options, and educate customers clearly on next steps.
• Coordinate repair orders with technicians, parts, and warranty teams to ensure efficiency.
• Provide timely updates, secure customer approvals, and review final invoices at delivery.
• Recommend maintenance and repair services aligned with OEM standards and customer safety.
• Achieve and exceed performance goals for CSI, HPRO, and ELR through transparent, ethical practices.

What We’re Looking For

• Previous Service Advisor or Service Writer experience preferred (1-3+ years).
• Familiarity with dealership management systems (CDK, Dealertrack, or Reynolds).
• Excellent communication and organizational skills with a professional, customer-first mindset.
• Automotive knowledge with the ability to explain technical information clearly and confidently.
• Valid driver’s license and clean driving record required.

What We Offer

• Compensation: $48,000 - $180,000 annually (based on experience and performance).
• Benefits: Medical, dental, vision, 401(k), paid time off, and employee discounts.
• Training & Growth: Access to factory and dealership training, mentorship, and advancement opportunities (Senior Advisor, BDC, or Service Management).

Why Fury Motors

Join a dealership where integrity meets performance. We take pride in our heritage, our people, and our commitment to doing the right thing - for our customers, our community, and our team.