Service Advisor Trainee

Fury Ford Waconia; Waconia (MN); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance options

PTO & sick leave

401(k) with company match

Ongoing training and career growth

Flexible scheduling

Job summary

Fury Motors Ford of Waconia is seeking a Service Advisor Trainee to join our growing Service team. This full-time position includes comprehensive training and mentorship, with no prior service advisor experience required.

You’ll have the chance to start a rewarding career with a company that invests in your success. You’ll greet customers, capture vehicle information, schedule service appointments, prepare estimates, monitor progress, review work, and explain invoices, all while delivering a

Qualifications

• Positive, customer-focused attitude.
• Strong communication and phone skills.
• Comfort with computers and learning new systems.
• Motivation to build a long-term automotive career.
• Customer service or retail experience is a plus.

Responsibilities

• Greet customers and capture vehicle information
• Listen to customer concerns and service needs
• Schedule service appointments and arrange loaner vehicles
• Prepare clear and accurate service estimates
• Monitor repair progress and keep customers informed
• Review completed work and explain invoices
• Deliver a friendly, professional customer experience

Skills

Customer service

Communication

Phone skills

Computer literacy

Learning mindset

Job description

NOW HIRING: Service Advisor Trainee at Fury Motors Ford of Waconia

Full-Time | Training Provided

Looking to break into the automotive industry with a company that invests in your success? Start Your Automotive Career with Fury Motors.

Fury Motors is hiring a Service Advisor Trainee to join our growing Service team. This is a fantastic opportunity for someone with strong people skills and a customer-first mindset who wants to build a long-term career in the automotive world.

No prior service advisor experience needed — we provide training and mentorship to help you succeed.

What You’ll Do:

As a Service Advisor Trainee, you’ll learn how to guide customers through their vehicle service experience from start to finish.

Key Responsibilities:

• Greet customers and capture vehicle information
• Listen to customer concerns and service needs
• Schedule service appointments and arrange loaner vehicles
• Prepare clear and accurate service estimates
• Monitor repair progress and keep customers informed
• Review completed work and explain invoices
• Deliver a friendly, professional customer experience

What You Bring:

• Positive, customer-focused attitude
• Strong communication and phone skills
• Comfort with computers and learning new systems
• Motivation to build a long-term automotive career
• Customer service or retail experience is a plus

Why Fury Motors?

Fury Motors is a family-owned dealership group since 1963, known for treating employees and customers like family. We believe in developing our people and promoting from within.

We Offer:

• Competitive pay $18-$22/ hour (based on experience and performance)
• Flexible scheduling
• Health insurance options
• PTO & sick leave
• 401(k) with company match
• Ongoing training and career growth
• Supportive, team-oriented culture

Ready to Grow with Us?

If you enjoy helping people, learning new skills, and being part of a fast-paced team, this could be the start of a rewarding career.

Apply today and start your journey with Fury Motors.

Fury Ford Waconia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.