Automotive Service Advisor | 4-Day Work Week | Full Benefits

Sam Boswell Automotive; Enterprise (AL); Sur place; USD 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

4-day work week

Health, dental, and vision insurance

401(k) with employer match

Short-term disability — 100% paid by 


Paid vacation — up to 2 weeks

Employee appreciation events

Training and continuing education

Résumé du poste

Sam Boswell Honda in Enterprise, AL is seeking an Automotive Service Advisor to join a high-volume, family-owned dealership. You will guide customers through repairs, communicate clearly, and build lasting relationships with clients while coordinating with technicians.

We offer a 4-day work week after training, competitive performance-based pay, and benefits including health, dental, vision, 401(k) matching, and paid time off. Training and support are provided to help you succeed.

Qualifications

• Friendly, personable, and approachable.
• Excellent listener who understands customer needs.
• Confident communicating repair recommendations and costs.
• Professional, positive, and energetic.
• Comfortable discussing maintenance and repairs.

Responsabilités

• Guide customers through repair and maintenance from check-in to delivery.
• Greet customers and provide an exceptional service experience.
• Build lasting relationships through professional communication and follow-up.
• Work with technicians to determine repairs, parts, labor, and costs.
• Write accurate repair orders with complete documentation.
• Keep customers informed and notify when vehicle is ready.
• Explain warranties and service recommendations.
• Coordinate with Service Manager, Parts Department, technicians, and warranty admin.

Connaissances

People skills

Communication

Customer service

Active listening

Multitasking

Organization

Relationship building

Reliability

Description du poste

611 Boll Weevil Circle, Enterprise, AL 36330

Auto Dealership Service Advisor

Sam Boswell Honda in Enterprise, AL is a family-owned dealership with a high-volume Service Department, and we're looking for motivated, customer-focused Automotive Service Advisors to join our growing team. We're looking for someone who is great with people and genuinely enjoys helping customers. The ideal Service Advisor is a confident communicator who can build trust quickly, explain automotive repairs in a way customers understand, and make every customer feel valued.

You don't have to be the most technical person in the shop—but you do need to be great with people, a strong communicator, and motivated to succeed. When you join our team, you'll receive the training and support you need to succeed.

This is an excellent opportunity to build a rewarding career while enjoying a 4-day work week and 3 consecutive days off (after training) for an exceptional work/life balance. With our performance-driven pay plan, successful Service Advisors have a $100,000+ earning potential!

What You'll Do:

• Guide customers through the vehicle repair and maintenance process from check-in through delivery.
• Greet customers, answer questions, and provide an exceptional service experience.
• Build lasting customer relationships through professional communication and follow-up.
• Work closely with technicians to determine necessary repairs, parts, labor, and costs.
• Write accurate repair orders with complete supporting documentation, including all three C's.
• Keep customers informed throughout the repair process and notify them when their vehicle is ready.
• Explain vehicle warranties and available service and maintenance recommendations.
• Recommend appropriate services and maintenance to help customers protect their vehicles.
• Follow up after service to ensure customer satisfaction and address any concerns.
• Coordinate effectively with the Service Manager, Parts Department, technicians, and warranty administration.
• Help achieve dealership service department goals by generating sales of services and parts.
• Maintain required training and stay current on dealership processes and procedures.

Who We're Looking For:

• Friendly, personable, and approachable.
• A natural relationship builder who enjoys working with customers.
• An excellent listener who understands what customers need.
• Confident communicating repair recommendations and costs.
• Professional, positive, and energetic.
• Comfortable having conversations about needed maintenance and repairs.
• Able to build trust and turn first-time customers into long-term customers.
• Organized and able to multitask in a fast-paced environment.
• Dependable, conscientious, and committed to providing an exceptional customer experience.
• Motivated by performance and earning potential.
• Automotive Service Advisor experience is preferred, but great people skills, a strong work ethic, and the right attitude are essential.
• 4-day work week with 3 days off after training is completed
• Health, dental, and vision insurance
• 401(k) with employer match
• Short-term disability — 100% paid by the employer
• Training and continuing education
• Paid vacation — bring up to 2 weeks from your previous job
• Employee appreciation events

If You Love Working With People, We Want to Meet You!

Our best Service Advisors are more than just automotive experts—they're 'people people'. If you enjoy helping others, communicating with customers, solving problems, and being part of a winning team, this could be the opportunity you've been looking for.

Why Join Sam Boswell Honda?

We are committed to creating an amazing work environment, delivering superior customer service, supporting our community, and honoring our military.